Privacy Policy for FactFinders Investigations, LLC

Last Updated: November 20, 2025

FactFinders Investigations, LLC ("we," "us," or "our"), a Utah limited liability company, operates the website www.factfindersllc.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our Site and services.

We are committed to protecting the privacy of visitors to our Site and the confidentiality of information obtained in the course of our investigations, subject to applicable law and professional ethics.

We collect information from you in several ways, including when you voluntarily provide it to us and automatically as you navigate the Site.

When you contact us, request a consultation, or engage our services, you may provide us with the following types of personal information:

• Contact Information: Name, email address, mailing address, phone number.
• Service Inquiry Details: Information related to the nature of your inquiry or the services you are requesting (e.g., case details, background information).
• Billing Information: Payment details, although processing is typically handled through third-party services (see Section 4).
• Correspondence: Records of any communications with us.

When you access the Site, we may automatically collect certain information about your device and usage, including:

• Log Data: Your Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use the information we collect for the following purposes:

• To Provide and Maintain the Site: Ensuring the functionality and security of our Site.
• To Respond to Inquiries: Communicating with you, responding to your questions, and providing requested information or services.
• To Fulfill Contractual Obligations: Processing and managing requests for investigative services, billing, and administering our professional relationship.
• To Improve Our Services: Analyzing usage data to understand how visitors use our Site and services, and making improvements.
• For Legal and Security Purposes: Detecting, preventing, and addressing technical issues, fraud, or illegal activities; complying with legal obligations; and protecting our rights and property.
• Marketing (with Consent): To send you updates or promotional material, where permitted and consistent with your expressed preferences.

We do not sell your personal information. We may disclose your personal information in the following circumstances:

• With Your Consent: We may share your information when you give us explicit permission to do so.
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request).
• To Service Providers: We may employ third-party companies and individuals to facilitate our Site or services ("Service Providers"), such as web hosting providers, analytics providers, or payment processors. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred.
• Protection of Rights: To protect the rights, property, or safety of FactFinders Investigations, LLC, our clients, or the public, as required or permitted by law.

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our services are not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

FactFinders Investigations, LLC is based in the State of Utah. This Privacy Policy is intended to comply with all applicable Utah and federal laws. In the course of our investigations, we strictly adhere to Utah privacy and licensing regulations governing private investigators.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By Email: info@factfindersllc.com
• By Mail: P.O. Box 910193, St. George, UT 84791-0193
• By Phone: (801) 441-6100